1.      Training Program Title:        FILING AND RECORDS MANAGEMENT

2.       Introduction

In any organization, all activities will involves business processes and every official business process produces record as evidence of that process. These records are very important in term of financial, audit, legal, and administrative matters.

This training program is designed to educate staff in any organization about the basic of filing and records management including the definition, standards, classification, records retention policy, guidelines, procedures, disposition and the different types of records, etc.

3.      Learning Objectives

       Participants will be able to learn basic skills and knowledge required in managing filing system and records in their organization. These includes:-

        i.  understanding the basic rules in filing, indexing and classification of records;                                                                                                                                                        

       ii. understanding the National Archives Act of Malaysia and role of the National Archives;                                                                                                                                   

       iii. understanding the basic information on Records Management and discusses the common issues/concerns related to Records Management;                                     

       v. understanding the basic concept of Records Management, its key principles, important elements and main benefits;                                                                               

       vi. familiarizing the concept and purpose of Records Retention & Disposition Schedules (RRDS), its implication for non-compliance and the how to implementation it         at respective organisation;

      vii. understanding the purpose & functions of a Records Centre;

      viii. learn the processes involved in records disposition that include depositing records to the Records Centre, retrieval of records from the Records Centre, and the              disposal of records.

      4.   Program Overview
             Duration: 2 days (9:00am – 5:00pm).
            Intended Participants: All levels of staff from Start-ups, Micro, Small & Big Enterprises/Corporation and also Government Departments. 

            Program Content:
            Eight (8) main topics to be delivered, adopting the 'adult learning approach' which includes discussions, exercises, questions and answers.

             Facilitator:  Abdul Rahman bin Mohd (formerly Records Management trainer at Qatar Petroleum, Qatar) &                                                                                                                                       Lecturer in Records Management from Faculty of Information Management, UiTM, Shah Alam.        

Please contact us for more detailed information about the training programme at:

E-mail: or

Tel.: 03-5523 7663 ; 011-19713311